How RoomHive protects your data
How RoomHive keeps accounts apart, encrypts sensitive files and limits who can see what.
Property owners and tenants trust RoomHive with personal details and payment records, and we treat that seriously.
Accounts are kept apart
Access rules in the database decide who sees what. Owners see only their own properties' data. Staff see only what their permissions allow. Tenants see only their own records.
Sensitive files are encrypted
KYC documents are encrypted before they are stored, using AES-256-GCM, and download links expire within about a minute. Support conversations are also encrypted.
Rent goes directly to owners
RoomHive doesn't hold tenant rent. Online payments go through the owner's own payment gateway.
Financial records are protected
Payment and invoice records can only change through controlled steps that keep a history.
Your rights
You can read how we use data in our Privacy Policy and delete your account at any time. To raise a concern, see Grievance Redressal.